The Peak

3 min. readlast update: 08.11.2025

Store Metrics

Title

Type

Data Source

Description

Total Sales***

formula

Shopify

 

Total Sales = Net Sales + Taxes + Shipping - Returns - Discounts

Gross Sales***

formula

Shopify

Gross Sales = Product Price × Quantity

Net Sales***

formula

Shopify

Net Sales = Gross Sales - Discounts - Returns

Total Conversions

imported

Shopify

Total conversions = Number of orders placed

Average Order Value (AOV)

imported 

Shopify 

AOV = Total Sales / Number of Orders

Returns %

formula

Shopify

Returns % = Refund Value / Gross Sales x 100

***Shopify records returns on the date of the original order; ProfitPeak's formula counts returns on the date they are processed.

Store Performance

Title

Type

Data Source

Description

Gross Profit

formula

Shopify

Gross Profit = Net Sales - Product Cost

 

Gross Margin

formula

Shopify

Gross Margin = Gross Profit / Gross Sales x 100

Contribution Profit

formula

Shopify, ProfitPeak's Expense Table, Advertising Platforms

Contribution Profit = Gross Profit - Variable Cost - Advertising Spend

Net Profit

formula 

 

Shopify, ProfitPeak's Expense Table, Advertising Platforms

Net Profit = Contribution Profit - Fixed Expenses

Net Margin

formula

Shopify, ProfitPeak's Expense Table, Advertising Platforms

Net Margin = Net Profit / Net Sales x 100

New Customer Performance

Title

Type

Data Source

Description

Total New Customers

formula

ProfitPeak

Total New Customers = Total Customers - Returning Customers**

Total New Customers from Ads*

formula

ProfitPeak

Total New Customers from Ads = Total New Customers with Ad Clicks

New Customer Cost Per Acquisition*

formula

ProfitPeak, Advertising Platforms

New Customer Cost Per Acquisition = Total Blended Advertising Spend / Total New Customers

New Customer ROAS*

formula 

 

ProfitPeak, Advertising Platforms

NCROAS = Total Revenue Derived From Advertising to New Customers ÷ Total Blended Advertising Spend

Ads Profit from New Customers*

formula

Shopify, ProfitPeak, Advertising Platforms

Gross Profit = Net Sales from New Customers - Product Cost

New Customer Gross Profit on Ad Spend*

formula 

Shopify, ProfitPeak, Advertising Platforms

New Customer PROAS= Gross Profit From New Customers with Advertising ÷ Total Blended Advertising Spend

*A new customer is defined as having not shopped with you over the last 2 years. 

**Returning customers are defined as having shopped with you over the last 2 years

Returning Customer Performance

Title

Type

Data Source

Description

Total Returning Customers**

formula

ProfitPeak

Total Returning Customers = Total Customers - New Customers*

Total Returning Customers from Ads**

formula

ProfitPeak

Total Returning Customers from Ads = Total Return Customers with Ad Clicks

Returning Customer ROAS**

formula

ProfitPeak, Advertising Platforms

Returning Customer ROAS = Net Sales Derived From Advertising to Returning Customers ÷ Total Blended Advertising Spend

Ads Profit from Returning Customers**

formula

Shopify, ProfitPeak, Advertising Platforms

Gross Profit = Net Sales from Returning Customers - Product Cost

Returning Customer Gross Profit on Ad Spend 

formula 

Shopify, ProfitPeak, Advertising Platforms

Returning Customer PROAS = Gross Profit From Returning Customers with Advertising ÷ Total Blended Advertising Spend

*A new customer is defined as having not shopped with you over the last 2 years. 

**Returning customers are defined as having shopped with you over the last 2 years

Advertising Efficiency

Title

Type

Data Source

Description

ROAS
(Return on Ad Spend)

formula

Shopify, ProfitPeak, Advertising Platforms

 

Net Sales Derived From Advertising / Total Blended Advertising Spend

 

PROAS
(Gross Profit on Ad Spend)

formula

Shopify, ProfitPeak, Advertising Platforms

Gross Profit Derived From Advertising Spend / Total Blended Advertising Spend

NPROAS

(Net Profit on Ad Spend)

formula

Shopify, ProfitPeak, Advertising Platforms

 

Net Profit Derived From Advertising Spend / Total Blended Advertising Spend

 

MER

formula

Shopify

Net Sales / Total Blended Advertising Spend

Advertising Performance

Title

Type

Data Source

Description

Net Sales from Ads

formula

Shopify, ProfitPeak

 

Net Sales from Ads = Gross Sales with Ad Clicks - Discounts - Returns

 

Blended Ads Spend

formula

Advertising Platforms

Total Blended Advertising Spend

Net Profit From Ads

formula

Shopify, ProfitPeak, Advertising Platforms

 

Net Profit Derived From Advertising Spend 

 

Net Margin From Ads

formula

Shopify, ProfitPeak, Advertising Platforms

Net Profit Derived from Advertising Spend / Net Sales 

Blended Total Clicks

formula

ProfitPeak

Total Advertising Platform Clicks 

Blended Conversions

formula

ProfitPeak

Total Conversions Derived from Advertising Spend

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